APPLICATION FOR NEW SERVICES,
DIRECTORY LISTING, ETC.
New services may be applied for by telephone request or at the business offices. Installation and membership fees may be paid by check, credit card, or cash or these fees can be included along with your first telephone service statement. Subject to credit approval.

Inquiry can be made at the business office concerning billing, additional service facilities, directory listings, etc.

TARIFFS
Tariffs, which show rates, rules and regulations for telephone services and facilities, approved by the Cooperative's Board of Directors are available in our Business Office for public inspection.

PAYMENT FOR SERVICE
The subscriber will be billed in accordance with the Cooperative's established collection and billing practice. For members in the Level Cross, Shoals and Zephyr exchanges on or before the 21^st day of each month and members in the Beulah, Red Brush and Westfield exchanges, on or before the 1^st day of each month all charges for local services and equipment will be payable in advance monthly and for all toll messages upon rendition of bills. The subscriber is responsible for all charges for telephone services on his telephone, both exchange and toll, including charges for toll messages received at the subscriber's telephone which the charges have been sent collect. After a statement of account is rendered such account will be considered correct and binding upon the subscriber if objection in writing is not received by the Cooperative within thirty days after billing. All services on membership are considered delinquent if any one service becomes delinquent.

PAYMENT BY MAIL
A return envelope is included with each monthly bill. Please enclose the first page of you bill with your payment. Include the telephone number with Area Code on your check or money order.

Make check or money order payable to:
Surry Telephone Membership Corporation

We recommend that you not send cash through the mail. There will be an additional charge if your check is returned by a bank or financial institution.

PAY BY CREDIT CARD OR DRAFT
You may pay by Visa or Master card by calling or visiting our business offices. Payment may also be made by automatic draft from your savings or checking account.

MAINTENANCE SERVICE CHARGE MAY APPLY
If a service call is made and the serviceman finds that the problem is in CUSTOMER-OWNED telephone sets or wiring and not in the company's facilities, a service charge will apply. TO AVOID A SERVICE CHARGE, always check your telephones (if you have customer-owned equipment) and determine if the trouble is in your customer-owned sets or in the company's facilities. TO CHECK YOUR SETS --unplug the set on which you notice the problem. Then plug another phone into the same outlet to see if the problem still exists. If it does not, the problem is most likely with the first phone. To get service on a customer-owned phone follow the instructions on the warranty or contact the supplier of that telephone set.

The following fees could result from service order requests.

For example:
An order to change a telephone membership from one person to another would include:
Service order:  $5.50
Membership fee:  $10.00
Total:  $15.50

An order to install one jack would include the following charges:
Service order:  $5.50
Premise visit:  $15.00
Jack wiring charge:  $15.00
Jack charge:  $7.50
Total:  $43.00

An order to install a new service would include the following charges:
Service order:  $5.50
Engineering:  $7.75
Line Assignment:  $3.50
Central Office:  $4.25
Line Connection:  $8.75
Premise Visit:  $15.00
Membership Fee:  $10.00
Total:  $54.75

If the customer had not pre-wired for the residence you would add the following charges to the above for each jack requested:
Jack wiring charge:  $15.00
Jack charge:  $7.50
Total:  $22.50  per jack additionally