|
Our vision, goals, values and beliefs are essential to all other business issues.
To be a telecommunications provider that is focused on its members and customers, always striving to earn their respect and loyalty. Our desires are to create an environment of trust and appreciation.
To build INFO structure in our communities to the complete satisfaction of our members and customers. To provide them with value that exceeds expectations.
To provide services at a quality, price and reliability second to none. To provide all telecommunications services needed or desired by our members/customers that can be offered in a resourceful, competitive, and cost-effective method.
As employees and directors of the Corporation, we treat each other with respect and dignity, valuing individual, cultural and generational differences. We welcome communication frequently and with candor, listening to each other regardless of position, knowledge or experience. We are encouraged to use our talents to the fullest to satisfy the needs of our members and customers. We offer an empowered environment which encourages personal growth and a continuous learning process.
We genuinely care for each member/customer. We build abiding relationships by understanding and aspiring towards their needs and try to serve them each time better than the time before. Members/customers depend on us to steadily deliver superior products and services that help them fulfill their personal and/or business goals.
We are truthful and conscientious in all our business dealings. We keep our promises and admit our mistakes. The personal demeanor of our employees and directors guarantees that the name Surry Telephone Membership Corporation is always deserving of trust and confidence.
We believe that innovation and enthusiasm are the mechanics that will keep us alive and growing. Our culture eagerly embraces creativity, seeks different perspectives, and risks pursuing new opportunities. We feel an exhilaration when we create and rapidly convert new technologies into products and services, continually searching for new ways to make technology more serviceable to our members/customers.
We cultivate TEAMWORK at every level - between members/customers in our efforts to extend services, between members/customer and employees/directors in the provision of services, and between Surry Telephone Membership Corporation and all other companies as we endeavor to provide our members/customers the finest of global communications services. We strive to encourage and merit both individual and team achievements, as they cause us to be partners in the communications where we live and work.
|
